1. Association members accept that in the event of a complaint from a client that is not dealt with to the Association's satisfaction within three months of the complaint being made, the Nature Reserve Burial Ground's membership will cease without refund. A serious complaint may result in immediate suspension of membership whilst the complaint is investigated.
  2. Before membership is granted or renewed, the Association may require further evidence on the above or any other relevant matters.
  3. Provisional Association members must provide the information required to convert to full membership within a year of their site opening.

  4. Association members accept that in the event of a complaint from a client that is not dealt with to the Association's satisfaction within three months of the complaint being made, the Nature Reserve Burial Ground's membership will cease without refund. A serious complaint may result in immediate suspension of membership whilst the complaint is investigated. Before membership is granted or renewed, the Association may require further evidence on the above or any other relevant matters.

    Provisional Association members must provide the information required to convert to full membership within a year of their site opening.